Privacy Policy – biblioplace

Welcome to Biblioplace (“we”, “our”, “us”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our site

By using our website, you agree to the terms described in this Privacy Policy.

1. Who We Are

Biblioplace is an online bookstore specializing in crime fiction and thrillers.
Our mission is to provide readers with access to the best criminal literature from around the world.

Company Information:
Address: Floor 3, 50 – 60 Station Rd, Cambridge CB1 2JH, United Kingdom
Phone: (44) 7394-192290
Email: info@biblioplace.com

For the purposes of UK data protection law, Biblioplace acts as the Data Controller of your personal information.

2. Information We Collect

We may collect the following categories of personal data when you visit or interact with our website:

a. Information You Provide Directly:

Name, surname, and contact information (email, phone number)
Billing and shipping addresses
Payment details (processed securely via third-party payment providers)
Account login credentials (if applicable)
Messages or inquiries you send to our customer service

b. Information Collected Automatically:

IP address and browser type
Device information and operating system
Cookies and tracking data (for analytics and personalization)
Pages visited and time spent on our website

c. Information from Third Parties:
We may receive information from trusted third-party services such as payment processors or delivery partners to ensure secure transactions and shipping.

3. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders
To provide customer support and respond to inquiries
To improve our website, products, and user experience
To send you order updates, confirmations, or promotional messages (if you’ve opted in)
To comply with legal and regulatory obligations
To prevent fraud or unauthorized transactions

We only process personal data when we have a lawful basis to do so under the UK GDPR — including performance of a contract, legitimate interests, legal obligations, and consent (where required).

4. How We Protect Your Data

We take your privacy seriously and have implemented appropriate technical and organizational measures to protect your information against:

Unauthorized access
Data loss or misuse
Alteration or disclosure

All transactions are encrypted using SSL (Secure Socket Layer) technology.
We also partner with trusted third-party payment gateways that are PCI-DSS compliant.

5. Cookies Policy

Read Space uses cookies and similar technologies to:

Remember your preferences
Improve website functionality and performance
Analyse site traffic and trends
Deliver relevant promotions and recommendations

You can manage or disable cookies in your browser settings, but please note that some website features may not function properly without them.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Typically, we retain order-related data for up to 6 years to comply with tax and accounting regulations.

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete information.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
Right to Restrict Processing – Limit how your data is used.
Right to Data Portability – Request transfer of your data to another service.
Right to Object – Object to data processing for marketing or legitimate interest reasons.

To exercise any of these rights, please contact us at:
📧 info at biblioplace .com

We will respond to all valid requests within 30 days, in accordance with the UK GDPR.

8. Sharing of Personal Information

We never sell your personal data.
However, we may share information with trusted third parties to provide our services, such as:

Payment processors (to handle secure payments)
Shipping and logistics providers (to deliver your books)
Analytics and marketing partners (to improve user experience)
IT and website hosting providers

All third parties are contractually required to handle your data securely and in compliance with applicable privacy laws.

9. International Data Transfers

If we transfer data outside the United Kingdom (for example, to our hosting or payment partners), we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

10. Email Marketing & Communications

If you sign up for our newsletter or promotions, we may send you updates about:

New book releases
Exclusive sales or offers
Crime fiction recommendations

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly at info at biblioplace.com.

11. Children’s Privacy

Read Space is not intended for individuals under the age of 16.
We do not knowingly collect or store personal data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new legal requirements or changes in our practices.
Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

Biblioplace
📍 Address: Floor 3, 50 – 60 Station Rd, Cambridge CB1 2JH, United Kingdom
📞 Phone: +(44) 7394-192290
📧 Email: info at biblioplace.com

We are committed to protecting your privacy and ensuring your experience with Biblioplace remains secure, transparent, and enjoyable.